Forum Discussion

Mark R.5's avatar
Mark R.5
Helpful | Level 5
5 years ago

iOS 9 website login

I realise that the Dropbox app has dropped support for iOS 9. But it also seems that you can no longer login via the Dropbox website (I tried several browsers with no luck). The 'signin' button is always greyed out.

This means my app users can no longer use Dropbox at all on iOS 9 since they cannot link the app to their Dropbox account.

Can you please confirm whether there is a way round this on iOS 9?

    • Mark R.5's avatar
      Mark R.5
      Helpful | Level 5

      Ok thanks. So just to clarify, it is no longer possible in any way for a third party app to link to Dropbox on iOS 9.

      I will have to drop support for iOS 9 in that case (mostly iPad 2 users).

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Yes, that's correct, given that both the official Dropbox iOS app and the official Dropbox web site do not support iOS 9, the Dropbox OAuth app authorization flow is also not supported on iOS 9. (Technically, you might be able to implement a system where the user processes the authorization flow on another computer/device and somehow delivers the access token to the iOS 9 device, but that would need to be custom-built.)

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,948 PostsLatest Activity: 33 minutes ago
351 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!