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Forum Discussion

Francisco D.'s avatar
Francisco D.
New member | Level 1
10 years ago

Is it possible to create active users in a business account?

Hi there, I am using the Business API to create users in an account. I see in the documentation that we can enable/disable the email invitation by sending the flag in the payload. https://www.drop...
API
Francisco D.'s avatar
Francisco D.
New member | Level 1
10 years ago

Hi Leah,

Thanks again for your reply. Actually my users are trying to login in DropBox using their SSO accounts.

When they try to login from there they are getting the error "You aren't a member of this team. Please reach out to your admin for help.". Also, in DropBox activity I see this error message
"SSO Login Failed: SAML Response contained an unauthorized user.". The user who is trying to authenticate through SSO(SAML) has the "invited" status.

Do you have any idea of what we are missing here?

Thanks in advance,
Francisco.

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