We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
mark_nefedov
2 years agoHelpful | Level 6
Is it possible to add Apple SignIn to existing Dropbox account?
I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.
- Now, that you mentioned it. I’ve set password and Apple ID started working. It looks like in order to bind Google/Apple account Dropbox password is required.
18 Replies
- Megan2 years ago
Dropbox Community Moderator
Hey there, mark_nefedov, I hope you're doing well!
Have you tried using the steps mentioned in this Help Center article, by any chance?
If not, can you give it a go, and let me know of the results? Thanks!
- mark_nefedov2 years agoHelpful | Level 6
I'm getting this error, so I've assumed this option is only for new accounts.
- Jay2 years ago
Dropbox Community Moderator
Hi mark_nefedov, is the email address on your Dropbox account exactly the same as the email on your Apple ID?
Are you able to login to your account with the Gmail address, and not via Google Sign In?
- mark_nefedov2 years agoHelpful | Level 6
Yes, it is exactly like in appleid. I've never logged in with password, and do not have password set in account.
- Jay2 years ago
Dropbox Community Moderator
Thanks for that, in this case, it wouldn't be possible to use Apple Sign In since your account is already associated with Google Sign In.
- mark_nefedov2 years agoHelpful | Level 6Now, that you mentioned it. I’ve set password and Apple ID started working. It looks like in order to bind Google/Apple account Dropbox password is required.
- apiplein2 years agoExplorer | Level 3
Dropbox绑定与谷歌登录了 就不能再绑定苹果登录了吗?
只能绑定其中一个登录?------------------
If Dropbox is bound to Google login, can it no longer be bound to Apple login?Can only one login be bound?
- Nancy2 years ago
Dropbox Community Moderator
嗨 apiplein! 澄清一下,您是在问同一个 Dropbox 帐户是否可以同时使用 Google 登录和 Apple 登录吗?
----------
Hi apiplein! Just to clarify, are you asking if it’s possible to use Google sign-in and Apple sign-in at the same time for the same Dropbox account?
- apiplein2 years agoExplorer | Level 3是的 可以吗?
我谷歌可以登录 苹果不可以登录 - Megan2 years ago
Dropbox Community Moderator
嘿@apiplein,您的 Google 帐户和 Apple SignIn 是否有相同的电子邮件地址?
尝试使用最新版本登录时收到的具体错误消息是什么?
--
Hey apiplein, do you have the same email address linked with both your Google account, and your Apple SignIn?
What is the specific error message you get when trying to sign in using the latest?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!