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Forum Discussion
Dropbox website is stuck loading when I try to login.
I have exactly the same problem as described in this thread.
https://www.dropboxforum.com/discussions/101001020/dropbox-website-is-stuck-loading-when-i-try-to-login/786004
However, I didn’t find a solution there.
Could you please tell me how to log into my account on a new device?
Why does the authorization work without any issues on one device but get stuck on another?
3 Replies
Here’s what’s happening with me: there’s an infinite loading loop.
- Megan
Dropbox Community Moderator
Hey there, K14M, let's jump right into this!
Can you please let me know how long this has been happening for?
Could you also confirm that you've already tried another browser, clearing your cache or an incognito window and you're still noticing the same behavior?
I’d also suggest that you make sure your browser is up-to-date, and you can also try disabling any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
Let me know more, and we'll take it from there!
All of this is happening on a completely fresh installation of Windows 11, using the Edge browser. I haven’t had a chance to install any other programs on this system yet. Naturally, there are no extensions either. The same issue occurs in Incognito mode.
