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mark_nefedov's avatar
mark_nefedov
Helpful | Level 6
2 years ago
Solved

Is it possible to add Apple SignIn to existing Dropbox account?

I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.
account access
desktop
Mobile
Web
  • mark_nefedov's avatar
    mark_nefedov
    2 years ago
    Now, that you mentioned it. I’ve set password and Apple ID started working. It looks like in order to bind Google/Apple account Dropbox password is required.
apiplein's avatar
apiplein
Explorer | Level 3
2 years ago

Dropbox绑定与谷歌登录了 就不能再绑定苹果登录了吗？ 

只能绑定其中一个登录？

------------------
If Dropbox is bound to Google login, can it no longer be bound to Apple login? 

 

Can only one login be bound?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

嗨 apiplein！ 澄清一下，您是在问同一个 Dropbox 帐户是否可以同时使用 Google 登录和 Apple 登录吗？

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Hi apiplein! Just to clarify, are you asking if it’s possible to use Google sign-in and Apple sign-in at the same time for the same Dropbox account?

  • apiplein's avatar
    apiplein
    Explorer | Level 3
    2 years ago
    是的 可以吗？
    我谷歌可以登录 苹果不可以登录
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    嘿@apiplein，您的 Google 帐户和 Apple SignIn 是否有相同的电子邮件地址？

     

    尝试使用最新版本登录时收到的具体错误消息是什么？

     

    --

     

    Hey apiplein, do you have the same email address linked with both your Google account, and your Apple SignIn?

     

    What is the specific error message you get when trying to sign in using the latest? 

  • apiplein's avatar
    apiplein
    Explorer | Level 3
    2 years ago
    是的 就是我这个账号
    同一个 电子邮件 地址

    登录失败
    401 Unauthorized - This account is disabled
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    @apiplein，您好，您可以按照本文中的步骤停用 Dropbox 的“隐藏我的电子邮件”选项，然后再次尝试使用 Apple 登录，看看是否有帮助？

     

    --

     

    Hi apiplein, can you please use the steps in this article to deactivate the "Hide My Email" option for your Dropbox and then try to sign in with Apple again, to see if that helps?

     

  • apiplein's avatar
    apiplein
    Explorer | Level 3
    2 years ago
    不行 已经一直没有隐藏电子邮件地址
    还是不行 试过很多次
    登录失败
    401 Unauthorized - This account is disabled
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    在这种情况下，我可以向您发送一封电子邮件，以便我们仔细研究这个@apiplein吗？

     

    --

     

    In this case, can I send you an email in order for us to have a closer look into this apiplein?

  • mark_nefedov's avatar
    mark_nefedov
    Helpful | Level 6
    2 years ago

    Make sure you can login with password. If not, perform a password reset, after that, you will be able to add Apple Sign-in.

  • apiplein's avatar
    apiplein
    Explorer | Level 3
    2 years ago

    可以 removed 我账户也是电子邮件地址

  • apiplein's avatar
    apiplein
    Explorer | Level 3
    2 years ago
    已经确保可以用电子邮件 密码登录 还是也不可以使用苹果登录 谷歌是没问题 可以登录
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    我刚刚给您发了一封电子邮件，@apiplein 见！

     

    --

     

    I just sent you an email, I'll see you there apiplein! 

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