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Sim_one's avatar
Sim_one
Explorer | Level 4
7 years ago

issue while accessing folder path while downloading from folder

Hello, I am using dropbox api(v2) in my ios objective c project. I am facing issue while accessing folder named as Peter O'Brien , I tested various cases and it is only becase of having ' character...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the report! I just tried this though, and it worked for me. I.e., I was able to call listFolder using the latest version of the official API v2 Objective-C SDK for a folder at "/Peter O'Brien" without issue.

Are you sure that's the correct path for the folder, and that you're connected to the right account? If you call listFolder for the path "" (i.e., an empty string), you can list the root to check.

Also, if your app has the "app folder" permission, make sure that folder exists inside the app folder for your app. By default, if the account is set to the English locale, the app folder will be at "/Apps/<app folder name>".

 

Sim_one's avatar
Sim_one
Explorer | Level 4
7 years ago

Hi Greg K,

Thanks for the reply,

Yes, for some iPads devices it work and for some it does not. All iPads having the same ios version 12.x . I am sure that the folder path is correct.

If I remove ' in the folder name, it works fine on iPads which are giving this issue.

Anything else could be the issue?

Many Thanks,

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Sim_one We'll need to take a closer look. Please open an API ticket with the following:

    • the version number of the Dropbox SDK you have installed
    • the output of getCurrentAccount
    • the output of listFolder with path=""
    • the code you're using to call for "Peter O'Brien"

    Thanks in advance! 

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