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ikram_momin's avatar
ikram_momin
Explorer | Level 3
6 years ago
Solved

Issue while deleting account

Hi Team,   We are facing an issue while deleting the account having special characters. Ex: User having with below details Email=Newone@sail.com given_name=automation123456##$ surname=$auto...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    This should be fixed now. Please try again and let me know if you're still seeing the issue. Thanks!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks! We're looking into it. I'll follow up here once I have an update on this.

Traye1's avatar
Traye1
Explorer | Level 3
6 years ago

Hi Greg,

 

Do we have any update on this? We are still facing this issue consistently.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Traye1 This is still open with engineering, but I don't have an update on it yet. I'll follow up here once I do.

  • Traye1's avatar
    Traye1
    Explorer | Level 3
    6 years ago

    Hi Greg,

     

    Is there any way we can increase the priority of this issue? We are facing this for more than a month now and would like it to be resolved.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Traye1 I'll check in with engineering and request they increase the priority.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    This should be fixed now. Please try again and let me know if you're still seeing the issue. Thanks!

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