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christechlib's avatar
christechlib
Explorer | Level 4
2 years ago
Solved

Issues with Embedder

We have started having issues with the Embedder API tonight. Users are unable to scroll past the first page of embedded PDF documents. We've tried in multiple browsers and are seeing the same behavio...
API
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    This should be fixed now. Please let me know if you're still seeing any issues now. Thanks!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the information!

christechlib's avatar
christechlib
Explorer | Level 4
2 years ago

Hi Greg. Any updates on this? Can you confirm that the issue is on Dropbox's end? If it's only happening with us, I'd like to know so I can start troubleshooting what the problem is. Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    This is an issue on Dropbox's side. This isn't something you would need to address on your side. Engineering is working on it.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      This should be fixed now. Please let me know if you're still seeing any issues now. Thanks!

      • christechlib's avatar
        christechlib
        Explorer | Level 4
        2 years ago

        Thanks, Greg. It seems to be fixed for us. We'll let you know if we come across any issues.

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