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Wesley L.3's avatar
Wesley L.3
New member | Level 1
11 years ago

Keep getting 'the request timed out' when try to download files

I am trying to download a whole folder (all sub folders and files under this folder should be downloaded) on iOS, but I keep getting 'the request timed out' error, like this: Error Domain=NSURLErro...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 years ago

This isn't a result of the Dropbox servers themselves banning the request, but this can be caused by attempting too many requests simultaneously, causing them to take too long and then timeout. You should make sure to only attempt a limited number of requests at a time. I've heard developers choosing a limit of 4, but the best number for you may depend on the specifics of your app, use case, etc.

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