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Francis L.4
10 years agoExplorer | Level 4
Linked Accounts
Hi,
I've been left to maintain an Android application that on a couple of devices has stopped working, and I've traced it down to something which I believe is quite strange. I've typed in the code...
Greg-DB
Dropbox Community Moderator
10 years agoThanks for the additional information. Based on those version numbers, you are indeed using the Sync SDK in both cases. I'm afraid Dropbox can't offer any further support or bug fix releases for it, per the timeline in the blog post. The change log is here though, in case the information is useful:
https://www.dropbox.com/s/c2g6diuld7evrxb/CHANGELOG.mdown
In any case, I'm not sure I follow the issue with FileLoader/SETTINGS_LOCATION/Environment.getDataDirectory, as that doesn't seem to be Dropbox SDK code. Perhaps you'd be better suited with any trouble with that in a general Android development forum.
On the Dropbox SDK side, regarding the trouble you're having with getInstance, one thing that I do recall causing hard to troubleshoot issues is if the different SDK files aren't updated together. That is, make sure you update both the .jar and the .so file(s) when upgrading the version of the SDK you're using.
Alternatively, depending on how complex the Dropbox API integration is in your app, it may be a better use of time to switch to a supported SDK.
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