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Forum Discussion
ramonpoca
9 years agoExplorer | Level 4
listFolder with includeMediaInfo not listing all available files
We have a problem while integrating the v2 iOS API on our photography App. If we call listFolder for the root folder with includeMediaInfo set to yes, fewer results are returned (e.g. recently ba...
Individual IT S
9 years agoHelpful | Level 5
have a posted a simmilar problem here: https://www.dropboxforum.com/t5/API-support/new-files-not-returned-by-files-list-folder/m-p/224988#M12174
and now reading your post I tried changing my code and it does work. The API does return all new and old files correctly.
I would say that is a problem in the API.
Greg-DB
Dropbox Community Moderator
9 years agoWhen using includeMediaInfo, there can be a delay on results being returned while the media information is prepared.
They will get listed once the information is available, but this can take a variable amount of time, especially if there are many files or a lot of activity in the account.
They will get listed once the information is available, but this can take a variable amount of time, especially if there are many files or a lot of activity in the account.
- Individual IT S9 years agoHelpful | Level 5"variable amount of time"
is that minutes or hours?
I've tested on 2 accounts with basically no activity.- Greg-DB9 years ago
Dropbox Community Moderator
For most users most of the time, it's on the scale of seconds or minutes, but it can be longer sometimes, on the scale of hours.
In some cases, backend issues on our side can also slow this down.- Individual IT S9 years agoHelpful | Level 5just tested again. Files that were placed into the folder yesterday 'server_modified' => string '2017-06-09T16:48:56Z' are still now showing up with "include_media_info" => true but all is fine if setting "include_media_info" => false
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