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Forum Discussion
ramonpoca
9 years agoExplorer | Level 4
listFolder with includeMediaInfo not listing all available files
We have a problem while integrating the v2 iOS API on our photography App. If we call listFolder for the root folder with includeMediaInfo set to yes, fewer results are returned (e.g. recently ba...
Janne L.
9 years agoNew member | Level 2
Hi!
I'm having similar issues. For example I have few files in 'Camera Uploads' , oldest pics and videos are ~ 3 days old. Here are some Python examples.
Media info not included:
>>> result = dbx.files_list_folder('/Camera Uploads')
>>> print len(result.entries)
12
Media info included:
>>> result = dbx.files_list_folder('/Camera Uploads', include_media_info=True)
>>> print len(result.entries)
0
If I target one file at a time:
>>> dbx.files_get_metadata('/Camera Uploads/2017-06-09 17.25.40.jpg', include_media_info=True)
..
media_info=MediaInfo(u'pending', None)
..
The media info is still pending after three days? It seems that there some issues with your media metadata system? API v1 was much more faster in this case, almost instant.
ramonpoca
9 years agoExplorer | Level 4
We've implemented a fix by double-querying listFolder first with no mediaInfo and next with mediaInfo and "merging" the mediaInfo obtained on the second request, if any.
This is obviously not optimal neither for us nor for the API server.
In related news, a JPEG file I uploaded on friday via batch upload still has no metadata. Looks like a problem in the metadata processing backend?
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