Forum Discussion

Joe W.25's avatar
Joe W.25
Explorer | Level 4
3 years ago

Maestral Encounters Ongoing Error Pausing Syncing

The Maestral client started receiving an error from the Dropbox API that seems to be incorrect (it's not using V1 of the API). This error pops up regularly and pauses the sync engine. When resumed, syncing works properly until it pauses again with the pop up error.

 

See https://github.com/samschott/maestral/issues/683 for all details and workarounds.

 

Please acknowledge and correct issue in Dropbox API so the client can continue working properly. Thank you!

4 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for reporting this. Yes, we're currently looking into this. I'll reply here once I have any news.

  • Joe W.25's avatar
    Joe W.25
    Explorer | Level 4
    3 years ago
    Thank you for your reply and update. I and many other users look forward to a resolution!
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for reporting this issue. This issue is now fixed and should be working properly. Please let us know if you're still seeing any issues.

     

    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

  • Joe W.25's avatar
    Joe W.25
    Explorer | Level 4
    3 years ago

    Thank you. I haven't seen the issue in a few days, so that's a good sign to the resolution working. Appreciate your promptness in getting it fixed.

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