Forum Discussion

JoedySANS's avatar
JoedySANS
Explorer | Level 3
2 years ago

Missing Apps folder for some users on our Dropbox team

Some users within our organization do not seem to have an Apps folder created for them within their user folder. Our dropbox application relies on this location as a common repository of files that a...
API
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there, @JoedySANS, welcome to our Community!

 

The "Apps" folder is a non-shared folder that's created in one's account, once they connect a third-party app to said account.

 

Is it possible that the team members in question do not have this third-party app linked to their Dropbox?

 

You can read more about third-party app management here.

 

Let me know what you find.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!