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JoedySANS's avatar
JoedySANS
Explorer | Level 3
1 year ago

Missing Apps folder for some users on our Dropbox team

Some users within our organization do not seem to have an Apps folder created for them within their user folder. Our dropbox application relies on this location as a common repository of files that a...
API
Third Party Integrations
JoedySANS's avatar
JoedySANS
Explorer | Level 3
1 year ago

Thank you for the suggestions for why this folder might not be present for some of our users. We will do some more research with the affected users to see if we can verify the primary cause.

In cases where the folder is missing is there any way to regenerate the folder? Connecting another app (or possibly disconnecting/reconnecting our app) to see if that perhaps regenerates it?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Yes, connecting any app with the app folder access type would create the "Apps" folder (or translated version of it), if it doesn't already exist in the account, whether or not the user's account had one before.

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