I know there has been at least one other discussion on this, but it got wrapped up in the whole "APP' directory should be turned off by default discussion. I want to report a clearer(?) issue. I recently upgraded to API v2 as required. I make a write call with 'Dropbox-API-Arg': JSON.stringify({"path": path, "mode": "overwrite", "mute": true}) I still get a desktop notification. I confirmed I have the latest client version. I am on a MAC.

Thanks for the report Ed! This is an open issue with the team, though I don't have an update on it right now.

Any update on this? It seems like mute isn't working when overwriting an existing file.

I don't have an update on this right now. I'll follow up here once I do.

It still doesn't work for me. Is there any news on this? Thanks, Amer

Apologies, no news on this right now.

Mute option not working for API v2 write REST call

28 Replies

Greg-DB
Dropbox Community Moderator
9 years ago
Thanks for the report Ed! This is an open issue with the team, though I don't have an update on it right now.
Fahad G.
Explorer | Level 4
9 years ago
Any update on this? It seems like mute isn't working when overwriting an existing file.
Greg-DB
Dropbox Community Moderator
9 years ago
I don't have an update on this right now. I'll follow up here once I do.
aldm
New member | Level 2
9 years ago
It still doesn't work for me. Is there any news on this?

Thanks,

Amer
Greg-DB
Dropbox Community Moderator
9 years ago
Apologies, no news on this right now.
jamesrobertosn
New member | Level 2
9 years ago
This is still not working. I have tested on both macOS and Windows.

The desktop notifications are still coming through.

Do you have a fix date on this?
Greg-DB
Dropbox Community Moderator
9 years ago
No, unfortunately I don't have an estimate for a fix for this.
Jan_Zeman
Helpful | Level 6
8 years ago
I am speachless. This issue is so much bothering and so easy to fix. How could it be it has been lying unresolved for 3+ years???

The situation about all disturbing notification actually got worse in my application recently. I successfully updated to API v2, I used 'mute' parameter and for some time my users were spared of the annoyances. Recently both me and the app users realize the desktop notifications (both on Windows and Mac) about INTERNAL changes done via my application again! This is so sad :-(

Please finally fix it !!!

1) Make 'mute' parameter in the API v2 100% perfect. Make it available not only for uploading but also deletion (and basically all basic) operations.

2) Make finally DISABLED BY DEFAULT any notifications on your desktop clients (both Windows and Mac) on ANYTHING located in the Apps folder. Nobody (really NOBODY) is interested in these notifications. The Apps folder is for applications not for direct usage...

Especially the second request is an extremely simple one. It can be done by a student of programming class by adding one IF statement. Please hire one!

Please do not reply that I should post / request elsewhere. I am bit tired of those after 3 years.

I will honestly hope this time the real changes happen. Thank you.
Greg-DB
Dropbox Community Moderator
8 years ago
Jan_Zeman Thanks for the detailed feedback! I'm sending it along to the team.
Jan_Zeman
Helpful | Level 6
8 years ago
Hi Greg-DB Thank you so much and please apologize my capital letters and exclamation marks from yesterday - I got bit emotional. Yes, please send it further and if it is anyhow in your power, please try to follow up. The time all these app notifications got discussed there and back is really above the industry standards and without any exegeration I thing it must be trivial to fix it. Many of your end users will be free of frustrations if those notification disappear.

Please feel free to contact me here in the forum if you and any of your colleages need more details.

Have a nice day

Jan