Forum Discussion

Ed T.2's avatar
Ed T.2
Explorer | Level 4
10 years ago

Mute option not working for API v2 write REST call

I know there has been at least one other discussion on this, but it got wrapped up in the whole "APP' directory should be turned off by default discussion.   I want to report a clearer(?) issue. ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago

Jan_Zeman Thanks for the reply and offer. I'll follow up here when I have any updates on this or if the team needs more information.

seanreilly's avatar
seanreilly
Explorer | Level 4
8 years ago

I'd like to bump this request as well.  If it won't be fixed, are there at least any workarounds?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    I don't have any news on this or a workaround to offer, unfortunately.
    • Jan_Zeman's avatar
      Jan_Zeman
      Helpful | Level 6
      8 years ago

      Hi Greg-DB,

       

      You replied to me back in October by "I'm sending it along to the team." and 2-3 months later your reply to seanreilly is that you have no any news?!? Does this mean the story will stay unprocessed for another years? Can you please provide me with any direct contact of the given team? For our use case this issue is a business-killer, users love the sync story we were able to give them thanks to your API but they simply HATE the unrequested notifications. And the fix is sooooo terribly SIMPLE - it practically requires one IF statement, a one-liner change in your source base. Please read my suggestion described in this thread in October 2017.

       

      Honestely I feel close to zero dedication from your side if the story can stay untouched for another days/weeks/months/years. Please make me believe the opposite. Please.

       

      Best regards

      Jan

       

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 years ago

        Jan_Zeman Thanks for the feedback. I know the response on this issue has not been satisfactory, and we sincerely appreciate you following up on it and letting us know.

         

        This issue is still open directly with the team, and I'm adding your feedback to it.

         

        For reference though, this issue would not be trivial to fix, and would not be a simple one line change.

         

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!