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m-mansour's avatar
m-mansour
Explorer | Level 3
6 years ago
Solved

My Dropbox API connection stopped responding to my apps hosted on Multiple Servers

  For couple of days we found that our dropbox API connection (dropbox app with folder access) stopped working with below error generated:   System.Net.Http.HttpRequestException: An error occur...
API
  • Greg-DB's avatar
    Greg-DB
    6 years ago

    Thanks for following up. I'm glad to hear this is working for you again.

     

    The Dropbox API wouldn't block access like this. If the Dropbox API rejects a call, it returns an explicit error message, not a network block. 

     

    It sound like there was a networking issue preventing your server from reaching the Dropbox API servers. This could have occurred anywhere along the network, so I can't say off hand where the issue was. If you do see this again, let us know and we'll investigate on our side.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for following up. I'm glad to hear this is working for you again.

 

The Dropbox API wouldn't block access like this. If the Dropbox API rejects a call, it returns an explicit error message, not a network block. 

 

It sound like there was a networking issue preventing your server from reaching the Dropbox API servers. This could have occurred anywhere along the network, so I can't say off hand where the issue was. If you do see this again, let us know and we'll investigate on our side.

m-mansour's avatar
m-mansour
Explorer | Level 3
6 years ago

Thanks for the quick reply,

 

I'm not sure either but will see if this happened again and will try to get more details about it (hope it doesn't happen again).

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