Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

sundares80's avatar
sundares80
Explorer | Level 3
2 years ago

OTA update fails in CC3200

Hi All,

 

We are using the Dropbox API to do an OTA upgrade. We have a webclient application running on the TI microcontroller CC3200. We are using the Drop Box API from 2017 onwards, and it is working fine. When we tested the OTA functionality yesterday, it was unable to receive the CDN file URL.

It is able to receive the file information from Dropbox but is unable to get the temporary link from Dropbox.

Do you know what is causing this issue? Is there any recent API upgrade that has failed to respond?

Please help us to fix this issue ASAP.

 

TI CC3200 logs:

sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com
OtaClient_ConnectServer: http_connect_server api.dropbox.com
0 OTA run = 0
sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=Vid01_Pid00_Ver0302100000
OtaClient_UpdateCheck: call http_build_request /1/metadata/auto/
CdnDropbox_SendReqDir: uri=/2/files/list_folder
metadata file=/Vid01_Pid00_Ver0302100000/f80_sys_mcuimgA.bin, size=142888
sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1
0 OTA run = 0
sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/Vid01_Pid00_Ver0302100000/f80_sys_mcuimgA.bin, size=142888
OtaClient_ResourceMetadata: call http_build_request /1/media/auto
OtaClient_ResourceMetadata: file flags=80,metadata flags=80
CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link
0 OTA run = 0
sl_extLib_OtaRun: ResourceMetadata CDN file URL = f=
CdnClient_ConnectByUrl: ERROR, http_extract_domain_by_url, status=-1
sl_extLib_OtaRun ERROR: Failed on CdnClient_ConnectByUrl
0 OTA run = -6
OTA run = -6
OTA: Error with OTA server

 

 

Regards,

Sundar

68 Replies

Replies have been turned off for this discussion
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    sundares80 I don't have any news on this right now. I'll check in with the team.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    sundares80 Unfortunately I don't have an update on this right now. I'll follow up with the team to see where this is currently.

  • GSB's avatar
    GSB
    New member | Level 1
    2 years ago

    Hi Greg-DB - we also have the same issue with our TI devices - can you please advise if this fix was deployed? Thank you.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    GSB No, I don't have any further updates on this.

  • GSB's avatar
    GSB
    New member | Level 1
    2 years ago

    Thank you for the prompt response.

    Any chance of a fix this year, or are we looking at 2025 for this? 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    GSB I can't promise if or when the team will be able to deploy an update to make the servers accept requests with the extra new line.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    New update:

    The team has developed a new solution that should allow these requests with the extra new line to succeed. We've deployed this solution for all requests and expect to be able to keep it deployed permanently.

    Please note that we do still ask that you update your client code to avoid sending the extra new lines going forward.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!