Forum Discussion

Mark R.5's avatar
Mark R.5
Helpful | Level 5
4 years ago

Problem linking via Android Dropbox app - on some devices only

  A problem with linking via the Dropbox app has started happening recently. This is on a production app (with ~100 user links per day) which has had no issues with linking up to this point. It see...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the report! This is an issue with the current version of the Dropbox app on Android 11+. We're currently working on a fix. I'll follow up here once I have an update on that.

  • Mark R.5's avatar
    Mark R.5
    Helpful | Level 5
    4 years ago

    Good to hear a fix is in the works, thanks for the info.

    • bellissimo's avatar
      bellissimo
      Explorer | Level 3
      4 years ago

      I noticed that a new version of the Dropbox app is available, but the problem is still occurring for me. Is there any update on this?

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        bellissimo Work on this issue is still in progress. I'll follow up here once I have an update on it.

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