Forum Discussion

Mark R.5's avatar
Mark R.5
Helpful | Level 5
4 years ago

Problem linking via Android Dropbox app - on some devices only

  A problem with linking via the Dropbox app has started happening recently. This is on a production app (with ~100 user links per day) which has had no issues with linking up to this point. It see...
API
bellissimo's avatar
bellissimo
Explorer | Level 3
4 years ago

I noticed that a new version of the Dropbox app is available, but the problem is still occurring for me. Is there any update on this?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

bellissimo Work on this issue is still in progress. I'll follow up here once I have an update on it.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    This should be fixed in the latest version of the official Dropbox Android app, v262.2.2. Please update to that and let us know if you're still seeing any issues. Thanks!

    • bellissimo's avatar
      bellissimo
      Explorer | Level 3
      4 years ago

      Great, seems to be working for me. A bit of a relief as customer support was becoming rather problematic. Will monitor feedback.

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