Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Andres Garrido's avatar
Andres Garrido
Explorer | Level 4
4 years ago

problem with Dropbox Saver

Hello,    Days ago I could save some files without problem, but now when trying to save certain files, the progress stops from one moment to another. I have tried from other links and with other ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I'll be happy to help with any issues you're having with the Dropbox Saver, but I'll need some more information. Please reply with:

  • the steps to reproduce the issue, including relevant code snippet(s)
  • the full text of any error or unexpected output
Andres Garrido's avatar
Andres Garrido
Explorer | Level 4
4 years ago

thanks for your prompt response.

 

To upload my files I use the service of this page, https://urltodropbox.softgateon.net/ , and the link of one of the files that I have tried to upload is this https://download.microsoft.com/download/0/6/3/06365375-C346-4D65-87C7-EE41F55F736B/7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_PROFESSIONAL_x64FRE_en-us.iso , when loading the file, it reaches a certain percentage of progress and stops, and after 5 minutes the connection is closed. Sorry if I can't share external links on the forum

 

One of the errors that most frequently gives me is the following

Error: Error downloading https://download.microsoft.com/download/0/6/3/06365375-C346-4D65-87C7-EE41F55F736B/7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_PROFESSIONAL_x64FRE_en-us.iso. HTTP 599: Operation timed out after 300000 milliseconds with 1318055685 out of 5898725376 bytes received

 

I will be attentive to any other information you need.

 

Thanks

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!