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Forum Discussion

Andres Garrido's avatar
Andres Garrido
Explorer | Level 4
4 years ago

problem with Dropbox Saver

Hello,    Days ago I could save some files without problem, but now when trying to save certain files, the progress stops from one moment to another. I have tried from other links and with other ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

It looks like your previous message was caught by the spam filter; I've restored it now.

 

Anyway, thanks for the additional information. That's helpful. We'll look into it and I'll follow up here once I have an update for you.

gaganov's avatar
gaganov
Helpful | Level 5
4 years ago

The same issue happens to me. 

Cloudfront url. Downloads successfully via curl or wget, but fails with the same error "HTTP 599: Operation timed out after 300001 milliseconds with 1020453089 out of 5582523841 bytes received"

I've tried two urls with big files (5Gb and 3Gb), those fails. A smaller files upload successfully.

Due to this issue we got many complains from our customers, which affected our business. This issue needs to be addressed sooner rather than later. 

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