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Forum Discussion
problem with Dropbox Saver
Hello,
Days ago I could save some files without problem, but now when trying to save certain files, the progress stops from one moment to another. I have tried from other links and with other ...
Greg-DB
Dropbox Community Moderator
Dropbox Community ModeratorIt looks like your previous message was caught by the spam filter; I've restored it now.
Anyway, thanks for the additional information. That's helpful. We'll look into it and I'll follow up here once I have an update for you.
@Greg-DB Looks like my previous message has been caught by spam filter as well, restore it please. Thank you.
@Andres Garrido , the problem with 5min timeout goes form 2017. I think they don't want to increase it unfortunately 😞
https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Saver-5-minute-timeout/td-p/243376
- Greg-DB
gaganov Thanks for the note! I've restored your message.
And yes, there is a 5 minute timeout, and I'm not aware of any current plans to change that limit itself. It looks like the issue here is that progress stalls for some reason, causing the operation to then hit the timeout. I'll follow up here once I have any news on this.
Greg-DB to be honest, your answer was almost the same in 2016 🙂
- Greg-DB
gaganov Yes, while the timeout itself is still in place, there appears to be a recent degradation causing the transfer progress to stall well before the timeout is reached, causing the operation to then hit the timeout. This is open with the team to investigate the cause of the progress stalling.
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