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problem with Dropbox Saver
Hello,
Days ago I could save some files without problem, but now when trying to save certain files, the progress stops from one moment to another. I have tried from other links and with other ...
Greg-DB
Dropbox Community Moderator
Dropbox Community Moderatorgaganov Thanks for the note! I've restored your message.
And yes, there is a 5 minute timeout, and I'm not aware of any current plans to change that limit itself. It looks like the issue here is that progress stalls for some reason, causing the operation to then hit the timeout. I'll follow up here once I have any news on this.
Greg-DB to be honest, your answer was almost the same in 2016 🙂
- Greg-DB
gaganov Yes, while the timeout itself is still in place, there appears to be a recent degradation causing the transfer progress to stall well before the timeout is reached, causing the operation to then hit the timeout. This is open with the team to investigate the cause of the progress stalling.
Greg-DB you're right, transfer progress gets stalled at ~50-80%. The Dropbox team is investigating it for 6 years already. They can try something like tus protocol.
Hi Greg-DB,
I have a proposal that your team can consider about the issue discussed here.
Alternative version of /2/files/upload_session/append_v2 can be added able to add a content to existing session that comes from URL (the same way like /2/files/save_url does; "path" may be replaced to "cursor"). In addition a parameter with the content range needs to be added that has to be mapped/redirected to Content-Range header of the download request. Such an addition will let many different issues to get solved (including the current one, but not only). In such a way may be formed new file (or existing files version) resulting from upload/download mixture that can open different additional opportunities (limited only by API users imagination). 😉
Hope this gives brain meal to your system designers.
gaganov Unfortunately the problem with 5min timeout has always been there since I uploaded files to my dropbox and it would be something they should reconsider, but before this problem I could still save files to dropbox, but as Greg-DB mentions before the upload progress reaches 5 min, it stops and is usually with files larger than 1GB, because with small files is working fine.
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