Forum Discussion

Andres Garrido's avatar
Andres Garrido
Explorer | Level 4
4 years ago

problem with Dropbox Saver

Hello,    Days ago I could save some files without problem, but now when trying to save certain files, the progress stops from one moment to another. I have tried from other links and with other ...
API
Andres Garrido's avatar
Andres Garrido
Explorer | Level 4
4 years ago

Hi Greg-DB , I would like to know what happened with this problem. It has really hurt me a lot, because I manage large files, and it's been about a month and I haven't had any solution. Thanks.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Andres Garrido This issue is still open with the team, but I don't have any news to report yet. I'll follow up here once I have an update on it.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Update: this issue is still open with the team to investigate the degradation causing the transfer progress to stall. To help alleviate this though, we have increased the timeout to 15 minutes. Hope this helps!

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