Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
gmadeira1
2 years agoExplorer | Level 3
Python Teams Download file
Hello, I'm using Dropbox teams to download a file from a team folder. The application was running fine but since the changes in the teams folders organization, it stopped working. I'm curren...
- 2 years ago
gmadeira1 wrote:... Could it be related to that?
Hi gmadeira1,
No. It could be related to where you got that id from and how. Can you clarify? Also, try forget your first (troublesome) user identifier and get it in the same way as you have done for the second. Is it still troublesome?
Hope this gives direction.
PS: To access some team folder in shared team space, you would need to set/change your path root too. Skipping this step would restrict you to member home/private folder/namespace (something assumed when nothing else set).
Greg-DB
Dropbox Community Moderator
2 years agoThat error message is indicating an issue with the member ID you supplied when specifying which team member to operate on. In this case, that would be the value you're supplying to the "as_user" method. I see you indicated you're supplying a value that starts with "dbmid:", which would be correct, but you redacted the rest of the value.
Please double check that you're supplying the correct value for a current member of the team there. You can get team member IDs from various methods on the API, such as team_members_get_info_v2, team_members_list_v2/team_members_list_continue_v2, etc.
If you're supplying a valid value, please feel free to open a ticket here and share the code with the unredacted member ID value so we can look into it for you.
gmadeira1
2 years agoExplorer | Level 3
Hello,
I managed to get it working using a different user.
With the user I was previously using, it always gives the mentioned error.
The user that is having problems is an admin account. Could it be related to that?
- Здравко2 years agoLegendary | Level 20
gmadeira1 wrote:... Could it be related to that?
Hi gmadeira1,
No. It could be related to where you got that id from and how. Can you clarify? Also, try forget your first (troublesome) user identifier and get it in the same way as you have done for the second. Is it still troublesome?
Hope this gives direction.
PS: To access some team folder in shared team space, you would need to set/change your path root too. Skipping this step would restrict you to member home/private folder/namespace (something assumed when nothing else set).
- Greg-DB2 years ago
Dropbox Community Moderator
gmadeira1 Здравко is correct; valid team member IDs for admins should work as well, so it sounds like you had an invalid value.
And for information on accessing the team space, refer to the Team Files Guide.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!