Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
lequarti
4 years agoExplorer | Level 3
Re: Certificate Issue?
Hi,
I got this since monday : "https://content.dropboxapi.com/2/files/upload": x509: certificate signed by unknown authority
Any idea ?
3 Replies
Sort By
- Greg-DB
Dropbox Staff
The content.dropboxapi.com servers are being served with a valid certificate (from DigiCert), so it sounds like there's an issue with your local configuration preventing your system from validating that. You'll need to make sure your local trust store contains DigiCert.
- lequartiExplorer | Level 3
Hi Greg,
Thanks for the answer, indeed, in my home network it works fine. In my professional environment, suddenly, I got this issue from the day to another. I guess the Company Firewall + Antivirus server must filter that.
Is there any support page, that serves this kind of information such as firewall rules, etc? I can address that to the tech support.
thx,
Regards
- Greg-DB
Dropbox Staff
I can't offer support on exactly how you would configure your firewall, etc., as that's not made by Dropbox. You can find a file containing the certificates an API client would need to trust here (that's included with our official Python SDK, for example). There's also a help center article here that lists various official Dropbox domains. (The relevant one in this case is content.dropboxapi.com, but you may also need api.dropboxapi.com and notify.dropboxapi.com depending on what functionality you need access to.)
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,000 PostsLatest Activity: 6 hours ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!