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Sam80's avatar
Sam80
Helpful | Level 5
4 years ago

Re: Suddenly getting "v1_retired" error

It looks like this may be occurring again now when making requests with `grant_type=refresh_token`.

API

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    mick_bg Thanks for the note. The team is looking into it. I'll follow up here once I have any news.

  • craigz's avatar
    craigz
    Explorer | Level 4
    4 years ago

    Chiming in as another Maestral user. This error started popping up infrequently a few weeks ago and it's been happening more and more often, especially over the past couple days. Today alone it's happening about 3-4 times per hour which is beyond frustrating.
    In addition to happening periodically when I'm personally doing nothing whatsoever with Dropbox, it also occurs nearly every time I add something to my synced folder. 

  • chaos-cloud's avatar
    chaos-cloud
    New member | Level 2
    4 years ago

    We are also experiencing this problem. It occurs sporadically from time to time when fetching new oauth2 access token.

  • jlang 's avatar
    jlang
    New member | Level 2
    4 years ago
    Also seconding here. This is a persistent problem using the API. Please look into it ASAP.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    jlang Thanks for the note. Engineering is looking into it.

  • eli-'s avatar
    eli-
    Explorer | Level 4
    4 years ago
    Adding my voice to the sea of others – pretty desperate for this to get fixed! Thanks for looking into it, hopefully all will be working again shortly. 🙂
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    eli- Thanks for the message. We're working on it and I'll follow up here once I have an update.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for reporting this issue. This issue is now fixed and should be working properly. Please let us know if you're still seeing any issues.

     

    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

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