We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Gags
7 years agoHelpful | Level 6
Restricted Content Error Again
Hello,
I am facing Restricted content Error for some files in dropbox while downloading them using Dropbox API for Biz using .NET.
Files for Dropbox Customer A: /Archive/company/filmdistrict leg...
Greg-DB
Dropbox Community Moderator
7 years agoThe 'restricted_content' error from the /2/files/download endpoint on the Dropbox API indicates that the file being requested "cannot be transferred because the content is restricted. For example, sometimes there are legal restrictions due to copyright claims."
If you believe you've encountered files that have incorrectly been marked restricted, please open a ticket so support can look into it for you.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!