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Rich F.5's avatar
Rich F.5
New member | Level 2
5 months ago

Ruby dropbox_api Loses Downloaded File

Something strange started to happen.  I was working with a downloaded file, then it disappeared.  I've checked the /Apps/projectfolder and the file is still there.  All is good.  The gem asks for filenames that I can download and it's in the list.  But when I go to download it into /tmp/ (as the gem requires), it's reporting that it doesn't exist.

I've tried to troubleshoot this but nothing seems logical at this point because it's getting me nowhere.

Any insight appreciated.  Cheers

2 Replies

  • iNeil's avatar
    iNeil
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hello Rich F.5,

    I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: 

    • the name and version number of the platform and SDK/library you are using, if any
    • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
    • the full text of any error or unexpected output

    Alternatively, you can open an API ticket with the above information using the following link:

    https://www.dropbox.com/developers/contact

  • Rich F.5's avatar
    Rich F.5
    New member | Level 2
    5 months ago

    I think I might have solved it.  I'll reply if things aren't solved.  

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