Forum Discussion

Sejda P.'s avatar
Sejda P.
New member | Level 1
11 years ago

Saver API - SSL v3 handshake failure

I'm using the Saver API (saver js dropin) and been receiving an SSL v3 related error when attempting to save a file to Dropbox: Error Dropbox transfer: Error downloading http://sejda.com/path/to/...
API
Steve M.'s avatar
Steve M.
Icon for Dropbox Staff rankDropbox Staff
11 years ago

If I try to GET http://sejda.com/path/to/file.pdf, I get redirected to https://sejda.com/path/to/file, so I imagine that's why HTTP isn't working either. (It's just being redirected to HTTPS and then failing.)

As to the underlying cause, on my computer, I get the same SSL cert when using curl. When I use the latest version of the requests library in Python, I get this error:

requests.exceptions.SSLError: hostname 'sejda.com' doesn't match either of 'ssl2000.cloudflare.com', 'cloudflare.com', '*.cloudflare.com'

I don't get an error in my browser, where the SNI setup on the cert seems to work okay. We will investigate a bit more this coming week to try to understand how we can handle an SSL setup like yours.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!