We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

HernanO's avatar
HernanO
New member | Level 2
8 years ago

Saver doesn't work

Hi, I have tried uploading some files, but I have not been successful, this always gives me the following message: Error, this download attempt timeout. the files weight only between 50mb - 100mb.
Please fix this, thanks.

API

5 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Thanks for the report! It looks like there is currently a service disruption with the Saver. We're looking into it.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    This should be resolved now.
  • Singingmaya's avatar
    Singingmaya
    Explorer | Level 3
    8 years ago
    Why not show the date and time of these posts and answers so that we can confirm if it's relevant or not to our issues while looking for answers?
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    Singingmaya The forum shows a date in the upper right of each comment, and there's a more specific timestamp shown if you hover over it:

     

    Hope this helps!  

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,035 PostsLatest Activity: 7 years ago
410 Following

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!