Forum Discussion

TimL's avatar
TimL
Explorer | Level 4
9 years ago

Saver timeout on some files, no intermediate progress

I just implemented dropbox Saver on our site, and I'm having some trouble.   I tested with two files:   The first file is about 12MB and downloads from the provided URL to the dropbox account suc...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Can you share the full error you're getting for the time out failure?

For the progress issue, the expected behavior is float values between 0 and 1, so we'll look into it.
TimL's avatar
TimL
Explorer | Level 4
9 years ago

I tried it again tonight - with no code changes, with the same user account, the same dropbox account, the same files - and the timeout didn't happen.  Strange.  It concerns me that the behaviour is not consistent - and I'm not confident that this is resolved.  We'll wait and see.

 

Let me know what you find out about the progress detail.  Thanks!

 

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Thanks! I'll follow up here once I have an update for you.
    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 years ago
      By the way, we did find an issue that could cause a timeout error like that. That should be fixed now.

      I don't have an update on the progress issue yet.
      • TimL's avatar
        TimL
        Explorer | Level 4
        9 years ago

        Any news on getting progress events from dropbox saver?  I tried it again and it's still doing the same thing - lots of progress events with a value of 0, followed by a final progress event with a value of 1.  No fractional numbers indicating actual progress.

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