We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
TimL
9 years agoExplorer | Level 4
Saver timeout on some files, no intermediate progress
I just implemented dropbox Saver on our site, and I'm having some trouble. I tested with two files: The first file is about 12MB and downloads from the provided URL to the dropbox account suc...
TimL
8 years agoExplorer | Level 4
Any update on this bug? It was first reported back in July 2015, so it's been a known issue for about 2.5 years now.
I'd love to finish building out dropbox support for my client, but this bug is preventing me from deploying.
Greg-DB
Dropbox Community Moderator
8 years agoNo, I don't have an update on this unfortunately. I'll bring it up with the team again.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!