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Forum Discussion

davidg59's avatar
davidg59
New member | Level 2
8 years ago

shared_link_access_denied when trying to access a shared file using the v2 api (status 409)

info:  the dropbox folder is in another users' account; I can access the file in question via the browser, even when I am not logged in to dropbox myself, by supplying the link_password when prompted...
API
overlookmotel's avatar
overlookmotel
Explorer | Level 3
7 years ago

Any update on this please? A year has passed, but the issue remains.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

overlookmotel I'm afraid I don't have any news on this. This is still open with engineering, but I'll bring it up with them again and follow up here if/when I have anything to report.

  • overlookmotel's avatar
    overlookmotel
    Explorer | Level 3
    7 years ago

    Thanks very much for coming back.

    Could you possibly also enquire if there is any workaround in the meantime?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      overlookmotel We have been able to reproduce and investigate the issue, but there doesn't appear to be a workaround.

      • overlookmotel's avatar
        overlookmotel
        Explorer | Level 3
        7 years ago

        Thanks for your reply. That's disappointing.

        I don't know the ins and outs of Dropbox's internal working, but it seems to me unlikely that this would be a particularly tricky thing to fix. I suspect it's just not high on the list of priorities for the engineering team.

        This does seem a bit strange - a known bug that multiple users of your product complain about and which remains unsolved for over a year?

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