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iggypop
10 months agoNew member | Level 2
Slow playback when streaming with AVPlayer
We’re building an iOS App that streams mp4 video files from DropBox. We use SDK’s getTemporaryLink method and feed the returned URL to AVPlayer(url: …). The streaming doesn’t start until after a few ...
DB-Des
Dropbox Community Moderator
10 months agoHi iggypop,
There are several factors that could affect playback speed on external platforms. Since playback speed on external platforms is beyond our control, we recommend checking:
- Network connection issues (bandwidth limitations, ISP throttling, congestion, etc.)
- Platform-specific playback optimizations or limitations
- Browser or device performance
- Resolution and file size impacting buffering times
You may want to try testing playback on different networks, clearing your browser cache, or lowering the resolution settings on the platform you're using.
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