Forum Discussion

iggypop's avatar
iggypop
New member | Level 2
1 year ago

Slow playback when streaming with AVPlayer

We’re building an iOS App that streams mp4 video files from DropBox. We use SDK’s getTemporaryLink method and feed the returned URL to AVPlayer(url: …). The streaming doesn’t start until after a few ...
API
Third Party Integrations
DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi iggypop, 

There are several factors that could affect playback speed on external platforms. Since playback speed on external platforms is beyond our control, we recommend checking:

  • Network connection issues (bandwidth limitations, ISP throttling, congestion, etc.)
  • Platform-specific playback optimizations or limitations
  • Browser or device performance
  • Resolution and file size impacting buffering times

You may want to try testing playback on different networks, clearing your browser cache, or lowering the resolution settings on the platform you're using.

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!