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Slow playback when streaming with AVPlayer
We’re building an iOS App that streams mp4 video files from DropBox. We use SDK’s getTemporaryLink method and feed the returned URL to AVPlayer(url: …). The streaming doesn’t start until after a few ...
We are seeing this same issue. This was not an issue previously -- we have had dropbox playback in our application for over a year without issue.
We are specifically seeing issues related to HEVC codecs -- H264 plays just fine.
We are getting the behavior across all browsers with consistent behavior. We have many user reports coming in, we support many implementations beyond dropbox so we are highly confident this is not our implementation.
DB-Des
Dropbox Community Moderator
Dropbox Community ModeratorHi austincase,
I'll be happy to help with any issues you're having. For testing purposes, are you able to share one of the shared links you are using to stream videos on your platform?
Hello - Thanks for the reply. Here is a shared link for the folder we are using. Our platform does not work with shared links but rather users folders directly, if that makes a difference.
Something we have noticed is that on longer HEVC videos, the problem is worse... it looks like the issue might be that the incremental RANGE headers are not being respected by Dropbox and thus the browser is having to basically download the entirety of the file before it plays back the first frame. This is a hypothesis and seems weird that it would be isolated to HEVC videos, but this is what we are noticing.Let me know any other information I can provide and I appreciate your help
- DB-Des
Hi austincase,
Looks like the shared link is missing. Are you able to provide it again?
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