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taii's avatar
taii
Explorer | Level 4
7 years ago
Solved

[Solved]Failed to download API since SSL handshake failed

Hi In my application, Dropbox download API as below is failed, this API could work correctly till last week Download API: https://content.dropboxapi.com/2/files/download I made sure this cURL c...
API
  • Greg-DB's avatar
    Greg-DB
    7 years ago

    Thanks for the report! I just tried the code in your post though, and it worked fine for me. Is there anything on your network connection, e.g., proxy, firewall, etc., that may be interfering with your connection to content.dropboxapi.com in particular? (For comparison, /2/files/list_folder and /2/files/delete_v2 operate on api.dropboxapi.com.)

    If you're still seeing this and there isn't anything on your network connection that's blocking the connection, please let me know the following so we can look into it:

    • the version number of curl you have installed
    • the output of the following command from an affected machine

    Mac/Linux:

    traceroute content.dropboxapi.com

    Windows:

    tracert content.dropboxapi.com

     

     

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the report! I just tried the code in your post though, and it worked fine for me. Is there anything on your network connection, e.g., proxy, firewall, etc., that may be interfering with your connection to content.dropboxapi.com in particular? (For comparison, /2/files/list_folder and /2/files/delete_v2 operate on api.dropboxapi.com.)

If you're still seeing this and there isn't anything on your network connection that's blocking the connection, please let me know the following so we can look into it:

  • the version number of curl you have installed
  • the output of the following command from an affected machine

Mac/Linux:

traceroute content.dropboxapi.com

Windows:

tracert content.dropboxapi.com

 

 

  • taii's avatar
    taii
    Explorer | Level 4
    7 years ago

    Hi, Greg

    Thank you for your comment and helping.

    I made sure my company block list and this shows "content.dropboxapi.com" and after opening this, I can download.

    Best Ragards.

    tai

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