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DUser11's avatar
DUser11
New member | Level 2
5 months ago

SSL Certificate error or SSH md5 fingerprint not Ok error.

In our application we our using third party login to dropbox using OAuth. When the app is trying to load the login page it is showing error SSL Certificate error or SSH md5 fingerprint not Ok error while communicating with https://marketing.dropbox.com/oauth2/authorize and after that error shows with dropboxcaptcha.com. The login page is not able to load because of this error. Do anyone know why ?

We have checked from our side regarding all the certificates in our application. The certificates are valid and have not expired. It looks like it is from the dropbox side.

4 Replies

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi DUser11​ 

    Thank you for the clarification.

    In order to be able to further look into this for you , please reply with:

    • the name and version number of the platform and SDK/library you are using, if any
    • a screen recording with the steps to reproduce the issue (with the developer console open)
    • relevant code snippet(s), but don't include any access or refresh token(s)
    • screenshot of the error or unexpected output
  • DUser11's avatar
    DUser11
    New member | Level 2
    5 months ago

    We are not using any identity providers. We are using dropbox oauth login only to access dropbox account but login page is not loading and it gives the above mentioned error.

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi DUser11​ 

    We’re not able to provide guidance or support for scenarios involving using third-party login systems to authenticate into Dropbox via OAuth.

    Our OAuth implementation is designed for users to authorize third-party apps to access their Dropbox accounts—not for using other identity providers to log in to Dropbox itself.

    If you’re working on a specific integration and have questions about how to implement Dropbox’s OAuth flow within your application, we’d be happy to help with that.

  • DUser11's avatar
    DUser11
    New member | Level 2
    5 months ago

    If anyone have any ideas or can help it would be great.
    Thanks.

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