Forum Discussion

boomtech's avatar
boomtech
Explorer | Level 4
3 years ago

still 500 error

does your dropbox work properly still getting 500 server errors commonly using API?????
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If you're still seeing issues, please share a few sample requests/responses showing the failures for each endpoint that's failing for you so we can check on that. Please include headers, but redact any app secret/access token/refresh token. Thanks!

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the sample. I'll ask the team to check on that.

      • boomtech's avatar
        boomtech
        Explorer | Level 4
        3 years ago

        Thanks Greg. Do you have an ETA when it will be fixed?

         

        Lots of our customers contact us regarding this issue. please make it work as soon as possible I really rely on you as we can do nothing on our end

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!