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josuegomes's avatar
josuegomes
Helpful | Level 6
5 years ago

Team Spaces support for Dropbox Business development account

Hi,

 

I have requested and received a free Dropbox Business Development Account.

However it seems it doesn't have support for Team Spaces. Is that right?

A call to get_current_account [1] while logged in as the team admin returns (excerpt):

 

  ...
"account_type": {
".tag": "business"
},
"root_info": { ".tag": "user", "root_namespace_id": "8034326208", "home_namespace_id": "8034326208" }
...

Note the namespace ids are the same. My understanding per [2] was the ids should be different and .tag should read "team".

 

[1] https://www.dropbox.com/developers/documentation/http/documentation#users-get_current_account

[2] https://www.dropbox.com/developers/reference/namespace-guide

 

2 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    That's correct, based on that output, that team is not configured with a "team space".

     

    If you contact Business support from that account they may be able to enable that for your team though.

  • josuegomes's avatar
    josuegomes
    Helpful | Level 6
    5 years ago

    Hi Greg,

     

    Thank you for the prompt reply. I've submitted a help request to the Business support. As soon I get their reply I update this thread accordingly.

     

    Thanks & regards

    josue

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