Forum Discussion

Matt R.7's avatar
Matt R.7
New member | Level 1
10 years ago

Thumbnails for >20MB photos

Hi Dropbox, The V2 docs clearly state that "Photos that are larger than 20MB in size won't be converted to a thumbnail". However in practice we seem to be getting valid thumbnails for files that ar...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 years ago

1. I can't make any promises, but I'm sending this along as a feature for official/documented support for thumbnails for images larger than 20 MB like this.

2. This isn't related to API v1 exactly. (API v1 also only officially supports thumbnails for images less than 20 MB.) We have been working on improving our thumbnailing infrastructure itself though.

  • JoshS's avatar
    JoshS
    New member | Level 2
    9 years ago

    Any updates to share on this?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 years ago
      Sorry, no news for this.
      • Robert Corrigan's avatar
        Robert Corrigan
        Explorer | Level 3
        5 years ago

        It's been a minute since this question was asked, but is there any update to the supported file size limit for generating thumbnails? I've been able to process files in the 40MB range no problem.

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