Forum Discussion

Matt R.7's avatar
Matt R.7
New member | Level 1
10 years ago

Thumbnails for >20MB photos

Hi Dropbox, The V2 docs clearly state that "Photos that are larger than 20MB in size won't be converted to a thumbnail". However in practice we seem to be getting valid thumbnails for files that ar...
API
Robert Corrigan's avatar
Robert Corrigan
Explorer | Level 3
5 years ago

It's been a minute since this question was asked, but is there any update to the supported file size limit for generating thumbnails? I've been able to process files in the 40MB range no problem.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Robert Corrigan Thanks for the note. I don't have an official update on this, but I'm adding this to the feature request. Right now, the official limit is 20 MB, but as you found larger files may also work. I can't recommend strictly relying on that though as it's not officially supported. I'll follow up here if/when I have any news on that.

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