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Forum Discussion
mvpetri
8 years agoNew member | Level 2
Unable to upload a small file (less than 20mb) due to timeout
I'm trying to use the files_upload (through the Pythoon api) but I'm getting an error if the file is somewhat larger, but less than 20MB. The documentation states that files_upload shouldn't be u...
Greg-DB
Dropbox Community Moderator
8 years agoThanks for the report! We're looking into it.
As a workaround, please try setting an unlimited timeout when constructing your Dropbox client, like this:
dropbox.Dropbox(ACCESS_TOKEN, timeout=None)
Please let me know if that does or doesn't help.
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