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KennelLink
9 years agoExplorer | Level 3
Using resulting 'link' from get_temporary_link in IE new window shows about:blank
I'm trying to show a file (like .jpg or .pdf) in a new window of the browser.
I'm using Internet Explorer 11 on Windows 7.
I invoke get_temporary_link and use the resulting link as such:
window.open(tempLinkResults.link)
The new window first navigates to the dropbox URL (such as https://dl.dropboxusercontent.com/apitl/1/AACt...) but then shows about:blank. This happens for all of the jpg & PDF files I've tried.
Am I doing something fundamentally wrong?
Any ideas?
- Greg-DB
Dropbox Staff
Thanks for the report! This is a known issue with how IE handles these links. The expected behavior is that the browser would download the file, based on the Content-Disposition header. IE doesn't seem to do so, and instead does nothing, as you mentioned.
I'll send this along to the team, but I can't say if or when we'd be able to change this, as it's related to how the browser itself is handling this, which is out of our control. (Firefox, for example, downloads the file as expected.) - fredrik80New member | Level 2
We are also now forced to migrate to API v2 and are trying to use the get_temporary_link endpoint. The links generated do not work in Internet Explorer. We would really need a resolution or work-around for this, as we serve a lot of documents on our website based on content in Dropbox.
- Greg-DB
Dropbox Staff
I don't have an update on this unfortunately, but if you need an extension for access to API v1, please open an API ticket with the app key(s) you need an extension for:
https://www.dropbox.com/developers/contact- Greg-DB
Dropbox Staff
We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly.
Apologies for any inconvenience this caused.
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