Forum Discussion

cccat's avatar
cccat
Helpful | Level 6
5 years ago

We are unable to access Dropbox, forever 429 error

Hello,   We have a Dropbox Business Advanced subscription and have an application to access the data. From 07/21/2021 00:04 UTC, we find that all of our API calls have responded (429) Too Many ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

I can't monitor your account like that, so I recommend working with support via your email to check on your account.

cccat's avatar
cccat
Helpful | Level 6
5 years ago

Thank you.

Could you please give me an email address I need to send to? We can not access any Dropbox pages including the support page so we don't know what the email address is.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    I see you already have an open support ticket for this, so there's no need to email in again. The support team will reply to your ticket and you'll get the response by email.

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