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sareuon's avatar
sareuon
Explorer | Level 3
8 years ago

webhook stop working with errors 'Did not receive response from server.'

Hi there I got an error by connecting dropbox Webhook to my web-app. This is en errors message show on webhook section in dropbox 'Error: Did not receive response from server.'

Note it is just stop working while i'm not changing my code.

 

I do investigate and found that params 'challenge' not passing to url endpoint.

 

Thanks,

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    This can also occur if there are network changes or issues, preventing our servers from reaching yours.

    That can be transient though, so can you try again? I.e., make a change in a linked account to see if it goes through now. If you're still seeing this, please open a ticket so we can investigate specifically: https://www.dropbox.com/developers/contact

    And in any case, the 'challenge' parameter is only expected on the initial verification request, not on the subsequent change notifications. It sounds like you already had it verified, so you shouldn't see that parameter anymore anyway.
    • sareuon's avatar
      sareuon
      Explorer | Level 3

      Seem I just remove and re-add the same url and it working without changing any code.

       

      Thanks,

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