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Geniatech's avatar
Geniatech
Explorer | Level 3
2 years ago

When logging in to Android SDK, the account is not registered and registration fails

Android uses SDK to log in, jump to the browser, enter the unregistered account, and jump to a new page. After filling in the Email, First name, Last name, Password as required, click "Agree And sign up", prompt: There was a problem completing this request. Please help solve this problem.

(Login to a registered account works normally)

 

Login SDK API:

DbxRequestConfig config = DbxRequestConfig.newBuilder("gl-netdisc")
.withHttpRequestor(new OkHttp3Requestor(OkHttp3Requestor.defaultOkHttpClient())).build();
Auth.startOAuth2PKCE(activity, appKey, config, Arrays.asList("account_info.write",
"account_info.read", "files.metadata.write", "files.metadata.read", "files.content.write", "files.content.read",
"file_requests.write", "file_requests.read"));

 

Picture of the problem phenomenon:

6 Replies

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Hi Geniatech,

    First of all, your question is not related to Dropbox API in any way; it doesn't matter that started from application linking initiated through Dropbox Java SDK. Your issue is related to general account sign up.

    As seems there is some glitch (likely temporary incident; you simply got short stick). Did you try repeat your try or sing up (register) in another browser and only sing in (login), if needed, during application linking? If not, give it a try.

    Good luck.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Geniatech As Здравко noted, it looks like you saw an error on the Dropbox web site itself, not necessarily specific to the Dropbox API, and possibly just due to a temporary issue. Can you let us know if you're still seeing this issue if you try again now? Thanks!

  • Geniatech's avatar
    Geniatech
    Explorer | Level 3
    12 months ago

    It still exists,See that there is this error printed:

    [ERROR:web_contents_delegate.cc(218)] WebContentsDelegate::CheckMediaAccessPermission: Not supported.



  • Здравко's avatar
    Здравко
    Legendary | Level 20
    12 months ago

    Hm...🤔 How that browser error message is related to your initial question and to Dropbox at all?

    By the way that's C++, not Java (neither Kotlin)!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Geniatech As Здравко noted, that error message does not necessarily appear to related.

     

    In any case, we'll look into it. I'll follow up here once I have any news on this.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Apologies for the delay in updating this thread. This error should no longer be occurring. Please let us know if you're still seeing any issues.

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