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thinkDigitally2's avatar
thinkDigitally2
Explorer | Level 3
4 years ago

409 Conflict - Path Not Found

We are using dropbox api v2, it was working fine from past 2 years but from this morning it is giving 409 Conflict - path not found error on this endpoint: "https://content.dropboxapi.com/2/files/get...
Developers
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Can you also share the options you're sending for the call, as well as show how you've "verified the path that we are trying to access"? Thanks in advance!

thinkdigitally's avatar
thinkdigitally
Explorer | Level 3
4 years ago

Passing this in headers
Authorization: Bearer TOKEN
Dropbox-API-Arg: {"path":"MYFILEPATH","size":"w1024h768"}

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    I just tried this out, and this functionality is working properly for me.

     

    Can you clarify what you mean when you say you've "verified the path that we are trying to access"?

     

    Also, I see you've redacted the path value anyway. If you'd prefer to share the troubleshooting details privately, you can open an open an API ticket here.

    • thinkDigitally2's avatar
      thinkDigitally2
      Explorer | Level 3
      4 years ago

      Can you clarify what you mean when you say you've "verified the path that we are trying to access"?

      The file we are trying to get via API exists in dropbox on the path we are passing.

    • thinkdigitally's avatar
      thinkdigitally
      Explorer | Level 3
      4 years ago

      Hi Greg,

      We have raised the API ticket #18602169 but not getting response. This issue very urgent as it stop our live application. Could you please assist in this regards?

      Thanks

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Thanks for opening the ticket with the additional details. We'll follow up with you there shortly.

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